Return policy

Shipping to SAF

If the failure is discovered to a SAF manufactured product, it will be given a Return Materials Authorization (“RMA”) number and should be returned to SAF by completing the RMA form at https://rma.aranet.com/ and then shipping the nonfunctioning product in its original packaging (or packaging providing a similar level of protection) to one of the facilities below.

Standard shipping address is:

SAF Tehnika

RMA Dep.

24a Ganibu dambis

Riga LV-1005

LATVIA

All North American customers should ship their products to:

SAF North America, LLC

3250 Quentin Street, Unit 128

Aurora, Colorado 80011

U.S.A.

(720) 502-0728

All returns shall be sent to SAF at the customer’s expense, and shall not be considered delivered until they arrive at SAF’s facilities. SAF assumes no responsibility for and shall not be liable for any products damaged while in transit to SAF’s facilities. SAF strongly recommends the customer purchase an appropriate amount of insurance from the carrier they use to return the product(s) to SAF.